Terms & Conditions — Sonabet App

Sonabet App is an internationally licensed online gaming platform designed specifically for Bangladeshi users. These terms and conditions apply equally to the website, mobile application, and all related services offered by Sonabet App.

Sonabet App reserves the right to modify, amend, or update these terms and conditions at any time. A notice will be posted on the website when changes are made, and the updated terms will take effect from the date of publication. It is the user's responsibility to review these terms regularly.

• This platform is for adults only — use by anyone under 18 is strictly prohibited.
• By using Sonabet App, you confirm that you have fully read and accepted these terms and conditions.
• These terms and conditions are effective from the date of the most recent update and supersede all previous versions.
• In the event of any dispute, the decision of Sonabet App management shall be considered final.
• These terms and conditions are governed by and construed in accordance with the laws of Bangladesh.

To create an account on Sonabet App, you must provide accurate and complete information. Accounts created with false information will be terminated and all balances may be forfeited. Each user may only hold one account — multiple accounts are strictly prohibited.

During registration, you must provide a valid mobile number, your full name, and date of birth. Sonabet App may request a national ID card or other documents at any time to verify your account — this is part of the KYC (Know Your Customer) process.

• The minimum age to register is 18 years — an NID or passport may be required as proof of age.
• Operating multiple accounts from the same device, IP address, or payment method is prohibited.
• Keeping your account password confidential is entirely your responsibility.
• Keep your account information up to date — outdated or incorrect details may delay payments.
• Transferring or selling your account is strictly prohibited.

Sonabet App supports deposits and withdrawals via Bangladesh's major mobile banking services, including bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). The minimum deposit amount is BDT 300 and the minimum withdrawal amount is BDT 500.

Withdrawal requests are typically processed within 15–30 minutes. However, withdrawals may be on hold until KYC verification is complete. Larger amounts may require additional verification, which can take up to 24–48 hours.

• Your account will be credited at the exchange rate applicable at the time of deposit.
• It is recommended to use the same method for both deposits and withdrawals.
• Transactions using third-party accounts are strictly prohibited.
• If you experience any issues with a transaction, notify the support team within 24 hours.
• Sonabet App reserves the right to temporarily suspend any transaction pending investigation if it appears suspicious.

Sonabet App offers a welcome bonus for new members and various promotions for existing members, including daily cashback, reload bonuses, and VIP rewards. Each bonus offer comes with its own specific terms, which must be read before claiming.

Bonus funds cannot be withdrawn directly — wagering requirements must be met first. Typically, you need to wager 20–35 times the bonus amount, though this may vary by offer. Bonuses generally expire within 7–30 days.

• Multiple bonuses cannot be used simultaneously unless explicitly stated.
• Sonabet App reserves the right to cancel bonuses if misuse is suspected.
• Bonus claims made using a VPN or proxy will be considered void.
• Separate wagering requirements apply to winnings from free spin bonuses.
• Both parties must be active players to qualify for the referral bonus.

All games on Sonabet App operate using internationally certified RNG (Random Number Generator) technology, ensuring that every outcome is completely fair and random. Sonabet App does not alter or manipulate the results of any game.

If a game is interrupted due to a technical issue, Sonabet App will settle it based on the last recorded game state. Claims for game cancellation due to internet disconnection will not be accepted — this is entirely the user's responsibility.

• The dealer's decision is final in Live Casino games.
• If a software error is detected in any game, the result of that round will be voided.
• Sonabet App is not liable for losses resulting from playing a game without understanding its rules.
• RTP (Return to Player) information for each game is available in the game section.
• Players are solely responsible for their use of the auto-spin feature in slots games.

All forms of fraudulent activity are strictly prohibited on Sonabet App. This includes using software bots, attempting to hack the game system, creating multiple accounts to exploit bonuses, and money laundering. If any such activity is detected, the account will be immediately closed and all balances will be forfeited.

• Using automated bots or scripts to play games is strictly prohibited.
• Exploiting game vulnerabilities or bugs for unfair advantage is strictly prohibited.
• Colluding with other players to manipulate game outcomes is strictly prohibited.
• Attempts at chargeback fraud will result in legal action.
• Harassing or intimidating other users is strictly prohibited.

Sonabet App believes gaming should be an enjoyable pastime — not an addiction. We encourage all our users to play responsibly. If you feel that gaming is affecting your daily life, please make use of the tools listed below.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Timer: Keep track of how long you've been playing — avoid extended gaming sessions.
• Cooling-Off Period: Take a break anywhere from 24 hours to 30 days.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Reality Check: Keep regular reminder notifications turned on.

Sonabet App follows a strict age verification process to prevent access by anyone under 18. Parents and guardians are advised to use parental control software on their devices.

Sonabet App treats the protection of your personal information as its highest priority. We use SSL encryption and advanced cybersecurity technology to keep your data safe. Your personal information will never be sold to third parties.

Your information will be used solely for account management, payment processing, and compliance with legal obligations. Please read our Privacy Policy for full details.

• Never share your account login credentials with anyone.
• If you notice any suspicious login activity or account behaviour, contact support immediately.
• You have the right to request access to or deletion of your personal data.
• Avoid logging in on public Wi-Fi.

Sonabet App provides its services on an "as-is" basis. We cannot guarantee uninterrupted service — the platform may be temporarily unavailable due to maintenance, upgrades, or unforeseen technical issues.

• Sonabet App is not liable for any losses caused by internet disconnection or device-related issues.
• In the event of software errors from third-party game providers, the applicable rules will be followed.
• Sonabet App is not liable for service interruptions caused by government directives or force majeure.
• Sonabet App is not responsible for any losses resulting from decisions made based on advertising or promotional materials.

Sonabet App reserves the right to update these terms and conditions at any time. Users will be notified via a website notice and by email or SMS. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Users may request account closure at any time. All pending withdrawals must be settled before the account is closed. Sonabet App may terminate an account without prior notice in the event of a terms violation.

• Account closure requests must be submitted through the support team.
• Any remaining balance at the time of account closure will be refunded after verification.
• Account balances may be forfeited if the account is terminated due to a terms violation.
• Account recovery requests must be submitted within 30 days.