Sonabet App's Privacy Policy

Sonabet App collects two types of information from you — details you provide directly, and data collected automatically while you use the platform. Information submitted during registration is stored securely and used only for its intended purpose.

Data we collect includes:

• Identity Information: Full name, date of birth, and national ID number (for KYC verification).
• Contact Information: Mobile number, email address, current address.
• Financial Information: Mobile banking number (bKash/Nagad/Rocket), transaction history.
• Device Information: IP address, device type, operating system, browser information.
• Usage Data: Gaming history, login times, and page visit data.
• Cookies & Tracking: Session cookies, preferred language and settings, user behavioral data.

Sonabet App uses your data only for specific, legitimate purposes. Our goal is to make your gaming experience more personalized, secure, and enjoyable. We maintain full transparency in how your information is used.

Sonabet App never sends marketing communications without your consent. You can opt out of newsletters or promotional SMS at any time.

Sonabet App never sells or rents your personal data to third parties for commercial purposes. In certain circumstances, limited data may be shared with trusted partners solely to maintain service quality.

• Payment Processor: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• Game Provider: Minimal data is shared with licensed software providers for game operation purposes.
• Legal Authorities: Data may be disclosed in response to lawful requests from relevant authorities of the Government of Bangladesh.
• Fraud Prevention: Information may be shared with relevant security authorities to investigate suspicious activity.
• Analytics Services: Anonymized or aggregated data may be shared with analytics services to improve the platform.

Sonabet App uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your preferences. You can accept or decline cookies when accessing Sonabet App.

• Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
• Performance Cookies: Used for page loading speed analysis and error tracking.
• Functional Cookies: Remembers language, theme, and gaming preferences.
• Analytics Cookies: Platform usage patterns are analyzed — completely anonymously.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain Sonabet App services.

Sonabet App protects your data using industry-leading security technology. Our security team monitors systems 24/7 to detect and prevent any unauthorized access attempts.

Keep in mind — no platform can guarantee 100% security on the internet. Always use a strong password on the Sonabet App and never share your login credentials with anyone.

Sonabet App believes you should have full control over your own data. That is why we provide you with the following rights regarding your information:

• Right to Access Your Data: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data once the relevant conditions are met.
• Right to Restriction of Processing: You may request that the use of your data be restricted under certain circumstances.
• Right to Data Portability: You can request a copy of your data in a structured, portable format.
• Right to Object: You may object to marketing communications or certain types of data processing.
• Right to Withdraw Consent: You may withdraw your consent at any time.

Sonabet App retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the retention period expires, Sonabet App permanently deletes or anonymizes your data using secure methods.

Sonabet App is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age verification is mandatory at registration, and KYC documents may be requested in cases of doubt.

If a parent or legal guardian discovers that their minor child has created an account on the Sonabet App, they are requested to contact our support team immediately. We will promptly close the account and permanently delete all associated data.

Sonabet App reserves the right to update this Privacy Policy at any time. If significant changes are made, we will post a notice on the website and inform registered users via email or SMS.

• The date of any change will always be noted under the "Last Updated" section at the top of the page.
• For major changes, a minimum of 14 days' notice will be given before they take effect.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you have the right to close your account.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact Sonabet App's Data Protection Team. We take every request seriously and aim to resolve it promptly.

Including your account ID and a description of the issue when contacting us will help us resolve your request faster. Your privacy is our top priority.