Sonabet App FAQ —
All Your Questions Answered Here

No. Under Sonabet App's policy, each person may only open one account. Attempting to create multiple accounts under the same identity may result in all accounts being suspended and any bonuses forfeited. Enjoy all the benefits with just one account.

Yes, KYC verification is required on Sonabet App before you can make a withdrawal. Simply upload a photo of your National ID or passport to complete the process. Verification is usually completed within 24 hours. This is done purely to keep your account secure.

On the login page Click the "Forgot Password?" link. Enter your registered email address or mobile number and a reset link will be sent to you. Click the link to set a new password — the entire process takes just 2–3 minutes.

After logging in, you can update most of your details in Profile Settings. However, to change your registered name or date of birth, you'll need to contact the support team. Some information is automatically locked after KYC verification is completed.

Log in to Sonabet App every day to claim your daily bonus. Head to the "Daily Bonus" or "Promotions" section on your dashboard to claim it. Your bonus amount grows with consecutive logins — the more active you are, the more you earn.

Rollover means you need to place a specified amount in bets before withdrawing a bonus. Welcome bonuses typically carry a 20x–30x rollover requirement. So if you receive a BDT 1,000 bonus, you'll need to wager BDT 20,000–30,000. The specific terms for each offer are detailed on the promotions page.

Every bet you place on Sonabet App automatically earns VIP points. The more you play, the more points you accumulate. Once you've built up enough points, you can redeem them for cash bonuses, free spins, or special rewards. The higher your VIP tier, the greater the benefits.

The minimum deposit on Sonabet App is just 500 BDT. The minimum withdrawal amount is 1,000 BDT. Maximum withdrawal limits depend on your account's verification level and VIP tier. Premium VIP members can withdraw higher amounts each day.

Withdrawals via bKash, Nagad, and Rocket are typically processed within 1–3 hours. Bank transfers may take up to 24 hours. Having KYC verification completed speeds up your first withdrawal. Requests submitted between 12:00 AM and 6:00 AM may be processed the next business day.

Sonabet App does not charge any fees for deposits or withdrawals. However, your payment provider (such as bKash, Nagad, or your bank) may apply their own transfer fees. Cryptocurrency transactions may also incur network fees (gas fees) that vary with market conditions.

Yes, all games on Sonabet App are fully supported on mobile. You can play directly from the browser on both Android and iOS devices. The games are optimized for mobile screens, so you'll enjoy the same smooth experience as on a computer. For the best experience, use a stable internet connection.

Live CasinoPlay with real dealers in real time. Games are broadcast live from the studio via high-definition video streaming. You'll find all the popular live games including baccarat, blackjack, and roulette. There's also the option to play with Bangla-speaking dealers.

Sonabet App's The slot games' RTP (Return to Player) typically ranges from 95% to 98%. Choosing high-RTP games increases your chances of better returns over the long run. The RTP is listed on each game's info page. Keep in mind that slots are based entirely on random outcomes — please play responsibly.

Go to Profile Settings and enable 2FA under the "Security" section. You can set it up using your mobile number or an authenticator app (Google Authenticator). Once 2FA is active, you'll need to enter an additional code each time you log in — this makes your account significantly more secure.

If you notice any unrecognized transactions or logins on your account, change your password immediately and notify the support team. Our security team monitors activity around the clock, and your account will be automatically secured if any suspicious activity is detected.

If your account is blocked, contact the support team via live chat or email. Accounts are typically suspended temporarily due to incorrect information, multiple accounts, or suspicious activity. Providing the required details and documents usually resolves the issue within 24–48 hours.

On Sonabet App Responsible Gaming In Settings, you can set daily, weekly, or monthly deposit limits. There is also a self-exclusion option that lets you temporarily deactivate your account for a set period. Use these tools to keep your gaming healthy and enjoyable.